welcome to THE TEN SPOT®
the best choice for nails, wax, laser and skincare in hbc queen, toronto.
THE TEN SPOT® | hbc queen
176 yonge st, hudson bay, main floor,
corner of bay and richmond
toronto, ontario
hbc queen beauty services menu
manicures + pedicures
waxing
laser hair removal
facial spa
eyebrow tinting + threading
hours
monday: 10:00am – 6:00pm
tuesday: 9:00am – 7:00pm
wednesday: 9:00am – 7:00pm
thursday: 9:00am – 7:00pm
friday: 9:00am – 7:00pm
saturday: 10:00am – 6:00pm
sunday: 11:00am – 6:00pm
directions
we’re conveniently located inside the hudson’s bay building just south of the eaton center, near the corner of bay and richmond street west.
people kinda love us
I made a last minute appointment and was accommodated quickly and kindly, I showed up and was instantly ask if I would like a beverage! A sign of great costumer service! My manicurist was lovely, she did a great job and was patient with me when I took forever to pick a nail colour. It was not much more expensive than anywhere else you go in the city - $55 for my shellac manicure. Definitely worth the extra price if you are treating yourself or friends/family. My only complaint would be they didn’t have the colour I had in mind which was pretty common (deep forest green) they had the OPI Amazon but that was a little more tourquoise. A few more color options would be great 🙂read more
adelaide page
05:32 17 Dec 17
Been at the 10 spot 2 times to get my hair curled and styled. My experience was great both times, my hair styled the way I wanted. This is my go-to place now.
Samantha Chen
14:51 07 Apr 16
The least traumatic shellac removal I've ever had - Ariel was great.
Shaina Gaspar
20:15 19 Oct 18
I had a little trouble finding the new location coming from the station, but wow it looks great! As I stepped in I was greeted and asked if I wanted anything to drink which was perfect after the running around I did to find it! My appointment started on time and my esthetian was absolutely lovely. I only had a mani done, but she was very attentive and asked throughout the whole process if everything was to my liking. I look forward to visiting her and this location again. I definitely recommend here and Cass T if you need excellent service!read more
Caitlin Stojanovski
14:04 21 Oct 18
I had Nabina today - She was amazing. I have had a few bad experiences lately with waxing my eyebrows so she suggested threading. Usually this is very painful so I was hesitant but in the end agreed. My eyebrows have NEVER looked better! I am extremely happy! Also she was able to pick out the perfect colour for my nails.read more
Julia Miller
01:15 09 Nov 18
Today I came in to the Ten Spot for threading and I must say Apsara was amazing. Very friendly, knowledgeable and recognized me from a few months back. She made my experience and treatment comfortable, quick and as painless as possible 🙂
Bernadetta Stella
20:41 21 Nov 18
I had a manicure and pedicure with Nabina and could not be more pleased! She did a fantastic job and I really enjoyed her company throughout. I would definitely return and book with Nabina!
Fiona Brown
20:29 29 Nov 18
My apologies for MY distraction today -- my experience at the Ten Spot HBC Queen was excellent -- my terrible distraction came at the hands of Guardians of the Galaxy Vol II which was playing. (Dear Lordy, was I ever visually distracted!) But, thankfully, proof of the Ten Spots excellence comes by way that my fingers look BEAUTIFUL (despite my absentminded-gawking-at-Groot-ness)! And I solemnly swear that hand-washing/scrubbing the fine china is done until next December when I crack it out again, so I will be able to actively protect this pretty manicure!read more
Andrea Kay
19:22 04 Jan 19
This was my first time at The Ten Spot and I had such an amazing experience! The salon was so clean and chic and I really enjoyed my pedicure by Shaen. She was so thorough and my feet felt and looked great after. I already recommended this place to my friends and coworkers and will be coming back for sure.read more
Angela Quach
20:45 15 Jan 19
Best mani and pedi I’ve ever gotten in Toronto! Ada was beyond amanzing! Thank you.
Johanna La Rosa
18:59 03 Feb 19
Love love that they've relocated to Bay and Richmond. Beautiful space with the amazing service and quality I had expected! Thanks 10spot!
Brooke Bethune
21:57 04 Feb 19
This location is such a dream! The gals are amazing and suuper friendly! To top it off, the location is so so convenient and I'm really digging the windows!! I definitely recommend!
Karlee Shamy
23:54 04 Feb 19
Amazing staff & a super clean environment !! I highly recommend this location if you haven't already popped in for a service 🙂
kayla kunkel
14:37 05 Feb 19
A compact version of Ten Spot. Efficient and courteous service. Offers typical range of services: Mani, pedi, waxing, etc. Full windows on 2 sides with unobstructed view of Bay and Richmond St - also means you're visible from the street!
Louisa Yue-Chan
07:16 23 Feb 19
Ada is such a great esthetician! She always goes through the extra effort to make sure I’m happy with my results. I was really sick last week and she was so accommodating when I had to cancel an appointment. Natasha and Veronica were also very helpful with rescheduling my appointment and were very sweet about it. Thank you girls!read more
Kristina Sterne
20:09 08 Mar 19
Went to see Apsara for threading. Kind staff. Cute, relaxing and cleanly location. Very happy with the whole experience.
Victoria W
19:13 30 Mar 19
Waxing is never fun but Tanya made my experience really pleasant! She went above and beyond to make me feel comfortable and minimize the pain - 24 hours later and there are no bumps or irritations to speak of! The space was clean, everyone I interacted with was lovely, and I have zero complaints!read more
Julia Siegal
17:18 11 Apr 19
The salon is bright and clean and the staff are friendly. My first experience was not great but they were quick to aknowledge their mistake and offerred adequate compensation for the poor first experience. My second time there was great, the girl who did my waxing was very professional and informative as I was trying something new. I'd be happy to continue going back here for their waxing services, though I was not impressed with their mani skills.read more
Jelena Grabeljsek
21:06 12 Apr 19
Walked in, asked if they had any availability and yes they did! They accommodated me last minute and did an awesome job on my brows. The aesthetician was very gentle and did her job well!
heidi chen
23:22 12 Apr 19
I had a great experience at the Ten Spot. The receptionist was very welcoming and the place was clean and tidy. The esthetician, Ada was great and very thorough. I would come back to this location!
Lisa Chu
16:48 04 May 19
Was in town for a conference and was in desperate need of a pedicure before a wedding the following week. Was able to get an appointment the following day via their online booking (which is always a plus)! Had a great experience. The shop was very clean and professional. Would come again.read more
Roma Amin
16:10 06 May 19
Ada provided the most professional, thorough, painless wax I have ever had in my entire life! I usually go wherever I can get a last min appointment but not anymore knowing there's someone with these skills at ten spot. Booking exclusively with Ada!
Nicole Champagne
22:28 30 May 19
My BF and I had pedicures done here in February. Though I can't remember my technicians name, his was done by Shane (I could have her name spelled wrong). She took his feet from zero to hero real quick. He was super pleased and we'll definitely be going back there for her magic touch! We recommend Shane!! 🙂read more
Zindzi
13:04 05 Jun 19
I came to this location for a pedicure with Ada. She is absolutely amazing. She is meticulous, thorough and does everything with great care and professionalism. She takes great pride in her work and made sure everything was to my liking. Also: Best. Foot. Massage. Ever. Thank you Ada for a great experience at Ten Spot. I highly recommend her!read more
Nadia Keshavji
23:26 12 Jun 19
I Had a quicke detox facial, the facial was so refreshing I loved every minute of the facial. Ada who did my facial took the time to explain each step of the facial and recommend products that would benefit my skin type, which I really appreciated. The staff are super friendly. I would recommend this beauty bar for their customer service and their service in general. I really enjoyed my experience at the 10 spot today!!!!!read more
Daniella Davis
01:58 22 Jun 19
I've been coming to see Ada for the past few years and followed her between locations. She's easy going, works at a good pace and gives a great wax! If you're near the HBC location, I recommend booking her for a service.
Jennifer Garden
19:28 12 Jul 19
Went here with my boyfriend and the two ladies who took care of us were amazing! Hariette did my toes and was super accommodating, and even had small conversation which I loved. She made me feel right at home!
Camille Dela Cruz
21:29 27 Jul 19
The salon is very clean. Appointments are done on time. Apsara is very professional and pleasant. She does a great job.
Johanne Lamarre
19:58 03 Sep 19
I Had a quicke detox facial, the facial was so refreshing I loved every minute of the facial. Ada who did my facial took the time to explain each step of the facial and recommend products that would benefit my skin type, which I really appreciated. The staff are super friendly. I would recommend this beauty bar for their customer service and their service in general. I really enjoyed my experience at the 10 spot today!!!!!read more
Daniella Davis
01:58 22 Jun 19
Good friendly service, very attentive. Didn't let me dry the hands at the end though, just finished the coating, helped me put my shoes on and left so I ended up messing up a finger. The biggest downside though is their temperature is controlled by the Bay so right now it is an ice box, really cold in there, especially if your feet are exposed.read more
Kateryna Topol
23:27 03 Nov 19
I had a lovely pedicure with Ellie today. She was attentive and took a lot of care to ensure I was comfortable and happy. The staff were kind, accommodating and helpful - thank you!
Kristen Brawley
00:51 22 Sep 19
The staff at 10 Spot HBC were very inviting and courteous upon my arrival. My spa was very clean and my treatments were fantastic. I will definitely go back.
Brian Huston
03:21 07 Oct 19
I've been here twice for waxing and both experiences were great. Both Ada and Ariel were very friendly and made sure I was comfortable.
Maggie Haugom
18:23 16 Nov 19
The hbc queen street 10 spot is my go to place in the area for mani/ pedi and waxing service. They are very professional, have an online booking service and high quality work. This is a busy beauty bar so book an appointment and enjoy. I tried to move my appointments or drop by early morning and couldn't be accommodated but that's understandable if they have enough employees for appointments booked. I had services with a number of employees. They have all been friendly, professional and did excellent work. The prices are a bit higher than other salons but the quality and consistency of service and the location make up for it. I'm giving 5 stars for excellent quality, cleanliness and -1 star for difficulty booking with the same employee online (not showing availability), requiring a valid credit card to book appointments online and inability to accommodate a walk-in for quick services.read more
Sunny R
22:45 13 Dec 19
I've been to this particular location a few times. Ask for Cherise! She's the best. 🙂
Kaeli Sweigard
18:41 09 Feb 20
Good spot for a manicure -- great staff, very accommodating. I was late for my appointment and they were very gracious and did a very good job.
Wendy Newman
20:18 20 Dec 19
Amazing services and staffs. The place is always clean and everyone is friendly and professional. I highly recommend this place!
Nora Do
17:25 14 Feb 20
Love love love this place and everyone there. The vibe is always super fun and relaxing whenever I'm there. Aurelia is so bubbly and gives me exactly what I want each time, with great attention to detail. Seriously cannot recommend these guys enough!read more
Ahmad Younes
01:44 21 Aug 20
Natural nail care offered here. Appointments required with 24hrs cancellation policy. Katie and Cortney provided excellent service.
J C
16:00 24 Jul 19
I went for a manicure today at Ten Spot at Hudson's Bay location. This was my first adventure since the pandemic shut down. I was really impressed with their procedures, cleanliness, and service. I decided to stay and also get a pedicure. The staff were professional. Upsara was great. I have already recommended this spot to several friends and will definitely be returning.read more
Simply Me
00:17 10 Jul 20
The ten spot was doing a "first time free" promotion, so I finally took the plunge and went for my very first quickie pedicure. The staff were friendly, professional, and hygienic. They had gloves on, used new/cleaned equipment, ensured I had no allergies, and adjusted the pressure based on how ticklish I was. My feet felt so soft afterwards ☺️☺️☺️read more
Phoebe C
16:34 13 Mar 20
I did the promotion for a free quick mani, and the level of professionalism is amazing! Kiki took her time and made sure I was comfortable, and did an amazing job on my nails! This is now going to definitely be the way I treat myself and I will be returning frequently!read more
Chandni Kumar
13:19 09 Mar 20
This is my third time using your services that I became a member after my second visit. I have to say that I appreciate how helpful, respectful and courteous the staff are. The Ten Spot is definitely my go-to spot!
Tasha Mamani
14:35 08 Jan 22
Kemy was very thorough. Love the quality and cleanliness at the ten spot. 🙂
Reece Wynter
23:26 07 Jan 22
I had the most amazing mani with Ellie today - huge shout out to her! My nails have never looked better; she expertly manicured my nails every step of the way from cleaning the cuticles, to filing them to the perfect almond shape, and precisely applying the gel polish (she didn’t get any on the sides - I hate it when that happens). She was sweet, polite, and very professional. Can’t wait to come back and see her again!read more
Parenty Lau
01:45 01 Oct 21
Just came back from my appointment and overall, super pleasant experience! The salon is clean, customer service is amazing and location is fantastic. I got my gel mani/face wax done by Ellie and she was super professional. Definitely be coming back! Thank you Ellie and the x spot team 😉read more
Saki Kawamura
19:39 11 Oct 21
Great location. I had a poor experience at the Markham location. However, I decided to give this location a try. Much better service, professionalism, and communication. 5 stars.
Joann Ban
13:20 22 Sep 21
I was greeted at the front desk with awesome customer service. The technician who performed my service was training and she performed my service with excellence. This was the first time that I have ever done a Brazilian wax and I really didn’t know what to expect, but the tech explained from the minute I walked in the door the procedure and what to expect. She performed with great care and allowed me to feel comfortable. Thank you The Tens Spot…I will definitely be back😉read more
Colleen Gilbert
21:12 10 Feb 22
If you are looking for a a quality experience maniThen this is the placeIt is very clean, staff very friendly and professional.Not only I enjoyed my time there but the shellac did look neat for 3 weeks with not even a crack
Hadia
04:05 12 Feb 22
Kemy was very thorough. Love the quality and cleanliness at the ten spot. :)Ellie really impressed with her waxing skills.
Charise Wynter
00:05 02 Feb 22
I booked eyelashes and brows tint service. I left very much satisfied. Before the procedure, I explained what I wanted and got what I wanted. Prices are affordable. I'll come again!
Anna S
02:55 28 May 22
I have not been here since spring 2019. It was as a fantastic experience as I remembered. Highly recommend
Mary Bird
22:06 06 May 22
They were awesome. They fixed my nails that I smudged and were super accommodating to my friend who uses a WC and needs help. Fantastic service
Marjorie Richards
12:19 19 May 22
I have had a mani and pedi done by Ellie and threading and wax by Kemy. Both were very sweet and professional. Ellie always does an amazing job on my nails. She always makes sure that it is to my satisfaction. Kemy is very thorough and also makes sure that it is to my satisfaction as well. This place is always clean and I love that they change their instruments for each client. I would definitely recommend this placeread more
Cindy F
02:37 14 May 22
I always get absolutely lovely service and the prettiest nails every time I visit The Ten Spot. I got my nails painted by Cherise and they are so pretty! The environment is really clean, comfy and welcoming too, much above most nail salons. The location is also very trans-friendly 😊 Cannot recommend enough!!read more
Luna Parker
00:43 08 Jan 23
Kemy was great! Front desk staff were super friendly and informative! They even chose my nail colour when I described what I wanted in a few words! I'll be back 🙂
Laura-Marie Paynter
19:46 04 Nov 22
I absolutely love the The Ten Spot's service. I always get a wax and so it's a little nerve racking doing so, so I absolutely love the fact that I can watch TV while getting it done to help with the nerves. The estheticians are always, fast, efficient and very nice. I've been to a few locations and am always happy with the service. Thank you!read more
Danielle Parry
18:06 28 Jul 22
Got the shellac mani and was really happy with the results! My estetician/manicurist was very friendly and gentle, and made sure to ask me if I was happy with the outcome at each stage of the process. Very high cleanliness with tools throughout, we love to see that!Only downside is the location is a bit small and so you're very close to other guests, but not a deal breaker for me.read more
Laura Cobb
02:28 20 Nov 22
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